Our Process

Our competitive advantage comes from our strength to work and design solutions while fully involving you, from the very start to commissioning. Look, we don’t want to offer just a service. We find it more beneficial if our clients also have insight into their preferred solutions and products.

Reach out

You can reach us through email, telephone, social media, a direct visit to our offices or by simply getting in touch with any of our experienced sales executives.

Initial Assessment

We’ll then assess your need with your full involvement and help you discover areas where adoption of technology will be beneficial. It’s during this time that we learn more about your organization’s objectives and requirements mostly through site surveys. This gives us the ability to accurately understand your needs and bear them in mind while designing a solution.

Remediation

Once a need and solution have been established, implementation of leading technology and automation commence. In the event of product purchase, it is our policy to thoroughly test all units prior to dispatch to ensure that they are in perfect condition.

Testing and Commissioning

Installation of all solutions is carried out by our technical team in your presence. It is during this time that you are given guidance on how the system/ solution works. All solutions are only declared up and running after passing a test run.

Monitoring

We use proven, industry-standard practices to ensure our solutions solve your need. Our technical team is only a phone call or email away and we have a 24/7 Network Operations Center as part of our after sales services. You can now focus on running your business with the assurance that in the rare occasion of a technical problem, help is just around the corner.